Privacy Policy
Welcome to theravionplux's Privacy Policy. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial planning consultation services.
Last Updated: August 23, 2025
Information We Collect
Personal Information
- Name, email address, phone number, and postal address
- Financial information relevant to planning consultations
- Communication preferences and consultation history
Usage Data
We automatically collect information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring websites.
How We Use Your Information
- Provide personalized financial planning consultation services
- Communicate with you about appointments and services
- Improve our website and service delivery
- Comply with legal and regulatory requirements
Legal Basis for Processing
We process your personal information based on the following legal grounds
We process your data on the basis of consent and legitimate interest in providing financial planning services: Consent / Legitimate Interest
How We Share Your Information
We may share your information in the following limited circumstances
- With trusted service providers who assist in delivering our services
- When required by law or to comply with legal processes
- To protect our rights, property, or safety, or that of others
Your Privacy Rights
You have the following rights regarding your personal information
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. You can control cookie settings through your browser preferences.
For detailed information, please review our Cookie Policy Cookie Policy
Data Security
We implement robust security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for 7 years as required by Australian financial services regulations.
Children's Privacy
Our services are intended for adults only. We do not knowingly collect personal information from individuals under 18 years of age.
18+ only
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at contact@theravionplux.com or +61 667 340 863. We'll respond to your inquiry within 30 days.